Flag Dispute

Believe a flag on your record is incorrect? We're here to help.

Patronscan’s flag network is used by venues to help keep their staff and patrons safe by sharing information about incidents that have occurred on their premises.

If a venue has placed a flag on your ID, you have the right to dispute it — and we take every dispute seriously.

Flag Dispute Form

First Name

Last Name

Birth Date

I have contacted the Venue

Yes

Description

Patronscan is committed to protecting and respecting your privacy, and we’ll only use your personal information to provide the services you requested from us. If you consent to us contacting you for this purpose, please tick below:

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For more information on our privacy practices, and how we are committed to protecting and respecting your privacy, please review our Privacy Policy.
By clicking submit below, you consent to allow Patronscan to store and process the personal information submitted above to provide you the content requested.

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Submit a Dispute

What Happens Next

Once your dispute is submitted, here’s what you can expect:

Acknowledgement. We’ll confirm we’ve received your dispute, typically within 1–2 business days.
Review. Our team will forward your dispute to the venue that placed the flag. The venue is responsible for reviewing the incident and determining whether the flag should be upheld, amended, or removed.
Resolution. You’ll be notified of the outcome of your dispute once the venue has made a decision. In many cases, this process takes 7–14 business days, though timelines can vary depending on the venue’s response time.

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